Return & Refund Policy

If for any reason you are unhappy with your selection and wish to send it back, we accept returns within 14 days of receipt of the package.

Return the product to the address below via USPS (please keep your receipt should you need to track your package). Remember to insure it for full value. Be sure to complete the return form on the back of the invoice and include it with your package.

Unfortunately, we are unable to accept returns of perishable items.

J.P. Graziano Grocery Co., Inc
901 W. Randolph St.
Chicago, IL 60607

We regret that shipping and handling charges are non-refundable. Shipping and handling charges will be applied to all exchange orders. If a product is damaged or defective, its replacement will be shipped free of charge.

Cancellation Policy

Orders may be cancelled with advance notice. If you wish to cancel a recently placed order, we will do everything possible to honor your request; however, if the order has begun its journey through the shipping process, it cannot be canceled or revised. If your order has already entered the shipping process, we will gladly accept your return of any non-perishable items (please see the Return & Refund Policy)

Shipping Policy

We only accept and ship orders within the contiguous 48 states.

Privacy Policy

Websites linking to this page have chosen to adopt this generic privacy policy as their own. This means that they agree to abide by the principles laid out below.

Information that is gathered from visitors: In common with other websites, log files are stored on the web server saving details such as the visitor IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor email and a username will be stored on the server.

How the Information is used: The information is used to enhance the visitor experience when using the website to display personalized content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options: If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies: Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.

Conditions of Use

  • We have a zero spam policy. That means we do not tolerate ANY spam or spammers.
  • We share our blacklists, so in addition to being permanently banned from this site, spammers here risk being banned from literally hundreds of thousands of Web sites and servers.
  • We save all spam submissions to provide to appropriate law enforcement to help prosecute spammers..
  • Web sites submitted by spammers are banned indefinitely, and all referral links from spam sites are blocked indefinitely.
  • We report all spammers.
  • We are not a link farm, and we will never link to link farm sites or other spam sites.
  • We actively ban and block referral links indefinitely from all link farm sites and all spam sites.

Special License Restrictions for Non-Human Visitors
Any Non-Human Visitors to the Web site shall be considered agents of the individual(s) who controls, authors or otherwise makes use of them. The access rights granted to you under the Terms of Service are non-transferable without the express written permission of the owner of the Web site.

Special restrictions on a visitor license to access the Web site apply to Non-Human Visitors. Non-Human Visitors include, but are not limited to, Web spiders, bots, indexers, robots, crawlers, harvesters, or any other computer programs designed to access, read, compile or gather content from the Web site automatically.

Email addresses on this site are considered proprietary intellectual property. It is recognized that these email addresses are provided for human visitors alone. You acknowledge and agree that each email address the Web site contains has a value not less than US $50. You further agree that the compilation, storage, and/or distribution of these addresses substantially diminishes the value of these addresses. Intentional collection, harvesting, gathering, and/or storing this Web site email addresses is recognized as a violation of this agreement and expressly prohibited.

Applicable Law and Jurisdiction
Each party agrees that any suit, action or proceeding brought by such party against the other in connection with or arising from the Terms of Service (“Judicial Action”) shall be governed by the law of the state of residence of the registered Administrative Contact (the “Admin State”) for the Web site as such laws are applied to agreements between Admin State residents entered into and performed entirely within the Admin State. You consent to the jurisdiction of federal and state courts within the Admin State. You consent to the venue in any action brought against him in connection with breaches of these Terms of Service. You consent to electronic service of process regarding actions under the above agreement.

Records of Visitor Use and Abuse
You consent to having your Internet Protocol address recorded. An email address may appear immediately below (the “Identifier”) if we suspect potential abuse. The Identifier is uniquely matched to your Internet Protocol address. Visitors agree not to use this address for any reason.

Visitors agree that harvesting, gathering, storing, transferring to a third party or sending any message(s) to the identifier constitutes an acceptance and subsequent breach of these terms of service.

We have new temporary store hours. J.P. Graziano is now open Tuesday - Saturday, 11am - 4pm.